How is the shipment?
Packages for cushions are generally sent within 2-3 business days of receipt of payment and are shipped by tracked courier. For this product type we also carry out the delivery to the floor, with the addition of a small surcharge.
Packages concerning the purchase of mattresses are generally sent within 5-6 working days from receipt of payment and are shipped by tracked courier due to longer production times.
For the shipping address please note that:
- with PayPal payment we are obliged to send the item to the address indicated by the buyer at the time of payment;
- With other payment methods the buyer is obliged to inform us of the address where to send the article in case the address was different from that of invoicing.
In both cases the customer is required to specify a telephone number to be communicated to the courier in case of any problems in delivery.
In the absence of a telephone number, your order may be delayed or suspended until we are provided with the necessary information for shipment.
Although we rely on the best couriers, we are not responsible for any delays in delivery and for any inconvenience due to force majeure.
The boxes are adequately large and your items are well protected.